FAQ / Help
eCHECKit is pleased that you want to accept checks online for your retail transactions. eCHECKit's online check guarantee program allows you to safely and securely establish electronic check processing via your website. We have put together a list of Frequently Asked Questions (FAQ) that will help answer many common questions regarding online check payment issues. Not finding the answer to your questions? Email us and we'll be happy to help.
Are you a shopper looking for more information? Go to our shopper's FAQ here.
Are the checks guaranteed?
How will I handle returned check?
You will not receive any returned checks with the eCHECKit product.
Does eCHECKit work internationally?
No, not at this time. eCHECKit service works only with U.S. checking accounts and all transactions are denominated in U.S. dollars drawn on U.S. banks.
Does eCHECKit work with ATM/Debit cards, travelers' checks, or money orders?
No, not at this time.
Can I use the eCHECKit logos and banners?
Yes, provided that they are not altered. The use of these banners is completely optional. Our banners and buttons are located here.
Am I notified of each transaction?
Yes, a notice / receipt for each transaction is automatically emailed to you and your customer.
How are funds deposited into our checking account?
The process is using the same method as your credit card processors. eCHECKit electronically deposits funds into your bank account using the ACH network.
Can a merchant enter transaction information on behalf of end consumers?
The eCHECKit product is consumer driven. If you currently have or are interested in a retail call center, eCHECKit has a variety of products to meet these needs. Email us if you are interested in learning more about these products.
How soon after sign up can eCHECKit be implemented?
Installation and implementation are solely dependent on your shopping cart platform.